Frequently Asked Questions
Everything you need to know about your Winnipeg Jets gear and orders.
How long does shipping take for order delivery?
Standard shipping within Canada typically takes 3-7 business days. International orders may take 10-15 business days depending on the destination and customs processing.
Are the jerseys and apparel officially licensed?
Yes, all Winnipeg Jets 5050 products are 100% officially licensed by the NHL, ensuring authentic designs and high-quality materials for every fan.
What is your return policy for fan gear?
We offer a 30-day return policy for unworn items with original tags attached. Please note that personalized or custom-numbered jerseys are final sale and cannot be returned.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer bulk discounts for local sports teams?
Yes, we provide special pricing for bulk orders of 15 items or more. Please contact our corporate sales team through the contact page for a customized quote.